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About this Course

This is an online learning digital course, which is designed and developed for learners to acquire specialized knowledge and skills competence on managing supply chain relationships that includes customer, supplier, and technology in a modern organization. This online course provides a convenient and flexible learning experience with high-quality content that is delivered through engaging videos and interactive exercises and can be studied at the learner’s own pace within a stipulated time period.

This specialized digital course comprises 5 sections that cover important topics on Customer Relationship Management (CRM) in SCM; Implementing Supply Chain CRM; Supplier Relationship Management (SRM) in SCM; Implementing Supply Chain SRM; and Technology in SRM System. An average learner requires a duration of about 18 hours to complete this specialized course successfully.

This course is jointly developed by Singapore Institute of Purchasing and Materials Management (SIPMM), and Logistics Institute of Singapore, with industry advisory from global providers and organizations that provide career pathways and job specifications for skills upgrading and mastery.


Who should Enroll

This course has benefited professionals employed across most industry and service sectors. It has also enabled strong foundation for those who wish to acquire and broaden their scope of specialized knowledge and skills on managing supply chain relationship effectively in order to help them advance in their professional careers.


Attaining a Competency Certificate

Towards the end of the course, a learner will complete a 30-minute online examination, that comprises 25 multiple-choice questions. When the learner attains a minimum score of 80% for the online examination, the learner will attain a Certificate of Competency in Supply Chain Relationship Management. This specialized Certificate of Competency is awarded by Singapore Institute of Purchasing and Materials Management (SIPMM) and is accredited by Logistics Institute of Singapore.


Attaining an Accredited Designation Award

Upon successfully attaining three (3) Competency Certificates, and maintaining an active membership with either SIPMM or the Logistics Institute of Singapore, a learner can qualify for the prestigious title of Accredited Sustainability Professional (Supply Chain). For further details and a comprehensive understanding of the accreditation process, we encourage you to visit the official website at https://sipmm.edu.sg/asp/.


Start your Learning Today

Industry-Recognized Certificate

Flexible Online Self-Learning

Relevant and Up-to-date Course Videos

Graded Online Examination

Globally-Recognized Award

For more information about the course, certification, and accreditation, please send an enquiry to [email protected].


Course Curriculum

Course Outline
Introduction : Supply Chain Relationship Management Preview 00:04:00
Section 1 : Customer Relationship Management (CRM) in SCM 00:19:00
Section 2 : Implementing Supply Chain CRM 00:23:00
Section 3 : Supplier Relationship Management (SRM) in SCM 00:20:00
Section 4 : Implementing Supply Chain SRM 00:21:00
Section 5 : Technology in SRM System 00:22:00
Course Examination
Online Exam : Supply Chain Relationship Management 00:30:00
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